Passkey Groupmax

Worlds Leading Online Group Reservation System

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Latest News

Passkey October 26 Maintenance Outage

As part of a planned database maintenance, there will be a site-down product outage on October 26, 2017 from 10:00 PM to 12:00 AM US EDT (GMT -4 hours)

All Cvent Passkey Products, including CRS/PMS Integration (formerly GroupLink), GroupMasterLink, Event Connector (formerly RegLink), and ARI, will be impacted.

During these times, Passkey users will be unable to access any product modules and will be redirected to a maintenance notice listing the outage times. Attendees will be unable to make reservations through the website and will also be redirected to a maintenance notice listing the outage times.

If you have any questions about the maintenance outage, please feel free to contact our Technical Support team.

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  • 4:1 planner to exhibitor ratio
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  • 5,400+ pre-scheduled appointments

Learn more and lock in your booth here!



Contact Support:

We are available Monday thru Friday.

Email us at passkeysupport@lanyon.com or call: 

  • United States: +1-781-810-4329 or 1-855-768-0806 (TOLL FREE)
  • United Kingdom: +44 (0) 800 051 8037 (TOLL FREE)
  • France: +33 (1) 800 905 576
  • Germany: +49 (0) 800 182 5495 (TOLL FREE)
  • China (North): +86 10 400 842 9110
  • China (South): +86 10 400 842 9109
  • Hong Kong: +852 800 906 913
  • Singapore: +65 800 852 3450
  • Australia: +61 1 800 441 532 (TOLL FREE)


Have a technical emergency after-hours? Email emergency@lanyon.com (after business hours only). Please include a full description of your issue and your contact information.